Full Title

User Experience evaluation of the e-Banking System of the National Bank of Greece

Client: ECR Europe International Commerce Institute – Unilever Research Grant
Instrument:

Project Duration: 1 Year (2015 -2016)
Website:  

Short Summary

User Experience evaluation of the e-Banking System and mobile banking app of the National Bank of Greece. The project (funded by the National bank of Greece) aims to utilize advanced user experience evaluation methods in order to identify potential problems in the current e-banking system of the National Bank as well as to provide suggestions for design improvements.